Previously, empathy was a neglected or even despised quality since it was perceived as a weakness in the working world.
It is characterized by the ability to capture the emotions of others and to experience them as if they were your own.
Today, empathy is no longer an option: According to a recent study, this is one of the most important skills for becoming a to be a good leader.
Empathy involves both humility and curiosity.
Empathy is also necessary to create commitment to a group, key to happiness and performance within the company.
The turnover of a highly committed organization is thus 4.5 times higher than in organizations with
with low commitment.
What are the benefits of empathetic management?
He can also manage stressful situations experienced by his team.
In addition, tensions often arise from from poor communication.
But with empathetic communication, collaboration will be more effective and constructive.
It will therefore be easier to defuse conflicts and avoid the risks of burnout within your team.
Other benefits include:
- empathy encourages innovation for 61% of employees
- empathy strengthens commitment for 76% of employees
- empathy allows 86% of employees to better reconcile their private life with their work life.
Finally, empathy makes it easier to develop trusting relationships and establish healthy environments, thus promoting cooperation between employees.
An empathetic manager will also be respected and appreciated.