Future of Banking with Shalini Warrier - Conversations with Priya Ep #22 | Podcast | Corporality
- 3 years ago
In this episode of 'Conversations with Priya', I talk to Shalini Warrier, Executive Director, COO & Business Head- Retail, of Federal Bank. We discuss how Federal Bank is one of the pioneers in terms of technology adoption in the banking sector, and how the sector is witnessing a new paradigm after the COVID-19. Ms Shalini shares her insights on how the future of banking will be and what do banks need to stay fit and profitable. Her experiences in Banking operations in different countries.
Other topics include how Ms Shalini balances her work and family, Internet revolutionizing banking but also created several problems like personal/banking security and how does one ensure safe banking for customers.
ABOUT SHALINI WARRIER
Ms Shalini Warrier is the Executive Director, COO & Business Head- Retail, of Federal Bank.
Ms Warrier has over 28 years of banking experience. Prior to joining Federal Bank, she worked with Standard Chartered Bank, a leading multinational Bank. She handled multiple disciplines there, across various geographies that included India, Brunei, Indonesia, Singapore and the United Arab Emirates.
She brings first-hand global experience in Branch Banking, Process Management, Service Quality and Client Experience, Project Management, Operations, Technology, and Compliance with special emphasis on Client Due Diligence and Anti Money Laundering.
Ms Shalini Warrier is a member of the Institute of Chartered Accountants of India and stood first at the all India level in 1989. She is also a Certified Associate of Indian Institute of Bankers.
She has represented the Bank at various fintech and technology platforms in India and abroad.
__________________________________________________________________________
LinkedIn: https://www.linkedin.com/in/shalini-warrier-8a6147171/
TIMESTAMPS
Feel free to choose a chapter you want to skip by clicking the timestamps below!
00:00 - Introduction
00:16 - Introduction of guest speaker
01:32 - Welcome Shalini Warrier
04:08 - Federal Bank & Technology Adoption
09:20 - Future of banking after COVID-19
15:04 - Experiences in different countries
19:05 - Safe banking for customers
30:18 - Work & Family balance
35:00 - Conclusion
Other topics include how Ms Shalini balances her work and family, Internet revolutionizing banking but also created several problems like personal/banking security and how does one ensure safe banking for customers.
ABOUT SHALINI WARRIER
Ms Shalini Warrier is the Executive Director, COO & Business Head- Retail, of Federal Bank.
Ms Warrier has over 28 years of banking experience. Prior to joining Federal Bank, she worked with Standard Chartered Bank, a leading multinational Bank. She handled multiple disciplines there, across various geographies that included India, Brunei, Indonesia, Singapore and the United Arab Emirates.
She brings first-hand global experience in Branch Banking, Process Management, Service Quality and Client Experience, Project Management, Operations, Technology, and Compliance with special emphasis on Client Due Diligence and Anti Money Laundering.
Ms Shalini Warrier is a member of the Institute of Chartered Accountants of India and stood first at the all India level in 1989. She is also a Certified Associate of Indian Institute of Bankers.
She has represented the Bank at various fintech and technology platforms in India and abroad.
__________________________________________________________________________
LinkedIn: https://www.linkedin.com/in/shalini-warrier-8a6147171/
TIMESTAMPS
Feel free to choose a chapter you want to skip by clicking the timestamps below!
00:00 - Introduction
00:16 - Introduction of guest speaker
01:32 - Welcome Shalini Warrier
04:08 - Federal Bank & Technology Adoption
09:20 - Future of banking after COVID-19
15:04 - Experiences in different countries
19:05 - Safe banking for customers
30:18 - Work & Family balance
35:00 - Conclusion