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Be Your Customer's Hero: Real-World Tips and Techniques for the Service Front Lines Review

Data Driven: Harnessing Data and AI to Reinvent Customer Engagement For Kindle

Service-Ability: Create a Customer Centric Culture and Gain Competitive Advantage Complete

Call Center Management on Fast Forward: Succeeding in the New Era of Custormer Relationship

Full Version Human Sigma: Managing the Employee-Customer Encounter For Kindle

Customer-Driven Transformation: How Being Design-Led Helps Companies Get the Right Services to

The Nordstrom Way to Customer Service Excellence: The Handbook for Becoming the "Nordstrom" of

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Do Good: Embracing Brand Citizenship to Fuel Both Purpose and Profit Best Sellers Rank : #1

Guerrilla Marketing in 30 Days, 3rd Edition Complete