[EN] Customer experience in the insurance expertise sector: the Saretec story

Interview with Alain Guède, CIO at Saretec

A disaster at home or at work is always a time when you can feel a little lost.
Find out how Saretec, expertise in insurance company, uses digital technology to build a special relationship with their customers while freeing valuable time for their experts who can dedicate themselves more to advising customers.

Thanks to the application specially made for smartphones and to the use of tablets for field work, the Saretec experts are more available and strengthen their relationships with their customers all along the claim follow-up.

Saretec introduce digital transformation to improve customer experience:
http://www.orange-business.com/en/saretec

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