samsung galaxy s3 cracked screen problem

A video showing the design fault of the Samsung Galaxy s3 mobile phone. Samsung won't admit any liability or acknowledge an issue with this phone. Video shows proof of weak digitiser screen and all contact details for Samsung UK to register your complaint.
SAMSUNG ELECTRONICS UK LTD,
HEAD OFFICE
(01932) 455000

SAMSUNG ELECTRONICS UK LTD
SAMSUNG HOUSE,
1000 HILLSWOOD DRIVE,
CHERTSEY,
SURREY,
KT16 0PS

CUSTOMER SUPPORT CENTRE, (0330) 726 7864
PO BOX 479,
GATESHEAD,
NE9 9BJ

SAMSUNG EXECUTIVE OFFICE (01932) 455 788
SAME ADDRESS AS KT16 0PS

EXECUTIVE EMAIL ADDRESS
uk.execoffice@samsung.com

They never answer the phone or respond to emails.