Phone Training - Inbound Tips - Answering The Phone Within 3 Rings.

http://www.abbeytele.com/telephone-training-videos.htm gives you connection to 20 awesome videos tips for upskilling your team on the telephone.

The instructional video atop is part of a succession of 10 'Inbound Tips' to assist you when dealing with inbound telephone calls. To see the full collection of mpegs please click the url overhead and visit the site.