Email Etiquettes You Should Follow
  • 13 years ago
Email Etiquettes You Should Follow - as part of the expert series by GeoBeats. In today's busy world most people are connecting via email. And sometimes when you log into your email first thing on a morning you are filled with fifty to a hundred emails that are asking you to address them urgently. It is really easy to get overwhelmed in that situation. Here are a few tips. One, just glance through your emails first. Make yourself files. If you are using an accounts such as Outlook, this will allow you to build individual files and name them: items that need to be addressed today, tomorrow, this week, or for informational purposes only. Also, there is an opportunity to use flags. These flags are in color code which will allow you again to choose which ones have the urgency. If you know, when you are going through your emails that something does require your attention and you cannot get to it just immediately, make sure that you, at least, do a quick reply to that individual to let them know that you have received the email, that your working on the information that they require, and give them a timeline of when they can expect to receive your reply. This will keep you organized and them, to give them an understanding of when you will reply so your phone does not start ringing as well. Those are just a few tips to keep in mind when doing business through email. Some do's and dont's about sending email. I am going to talk, mainly, about your dont's. Do not use capital letters. That comes across as if you were screaming or using a high tone of voice to the person that is receiving the email. Do not use the word urgent in your subject line. Believe me, most emails that are coming across these days do require immediate attention, but urgent definitely is not going to get that replied to more often. Use that only at a time when there really is an urgent need. Be sure when you are doing a cc to all, make sure it is applicable. If an email is going out about attending the company picnic you do not have to cc all to let them know that you are the one that is going to bring potato salad that is true. Sharing jokes, comments, those are things that should never should be in written form. Any delivery of bad news to a client or a coworker, or even a boss about a job that you lost, should be done face to face instead through email. And one last thing, when you are sending an email, always, always include a signature line and some type of closure whether that be best regards, thank you very much. But please include that as a final note to ending the transmission. Those are just a few tips for doing business though email.
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