Emirates Airline CEO Tim Clark issued an apology letter to customers after historic rains in Dubai caused flooding and flight disruptions. Hundreds of flights were grounded, and thousands of passengers were stranded at Dubai airport due to flooded roads and staffing issues. Clark acknowledged the airline's response was "far from perfect" and understood customer frustration over long queues and lack of information. Over 400 flights were canceled, and many were delayed in the days following the storm as operations remained challenged.