UK: Thousands still without water and schools forced to close after fifth day of water shortages
- 10 months ago
Thousands of people across the South East are still without water and schools have been forced to close after water shortages stretched into a fifth day.
Some areas of Kent and Sussex were left cut off or with very low water pressure since Sunday, forcing schools and businesses to shut.
A burst pipe, lack of rain and soaring temperatures have been blamed for the shortages as households across the region were warned to reduce the amount of water they use.
Tunbridge Wells, plus the villages of Biddenden and Staplehurst in Kent have all been hit, along with Rotherfield, Mayfield, Crowborough, and Wadhurst across the border in East Sussex.
Households in Tunbridge Wells were left without water from the early hours of yesterday (Wed) morning after a mains pipe burst.
Others in the Wadhurst area reported their going off on Monday.
Schools were forced to close and residents were bulk buying bottled water from supermarket shelves.
South East Water apologised to customers and said the situation overnight was "stable", saying water should only be used for essential reasons such as drinking, cooking and hygiene.
South East Water said on its website this afternoon: "We're sorry to our customers that have water supply issues.
"We're continuing to try and build up our treated water levels, so it's important to use water for essential purposes only."
Yesterday the utility firm said water was expected to be restored today, but the shortage continued as many are still reporting a lack of pressure despite the two-meter repair to the pipe being fixed.
Marianne Amos was without water for 11 days over Christmas and the problem has struck yet again.
She said: “I am actually livid we are still having water problems in this area when South East Water has had six months to fix the problem.
“They know this is an ongoing issue. Communication has been very poor, my road has signed up for the text alerts but people receive them at different times and we don’t know if it is a new issue or an ongoing one.
“I got a message this morning saying we had three water leaks, why it came this morning I don’t know, so I assume it was a new one.
Nadine Cowell, another Tunbridge Wells resident without water, added: “I’m so frustrated and it has had such an impact on the whole family and this morning had been very stressful indeed.
“It’s just really frustrating knowing you can’t get on with your everyday life.
“My 10-year-old daughter has hayfever and she woke up this morning with her eyes all clogged up and she just wanted to wash her face but we just had no means to.”
Yesterday South East Water released a poster asking people to use water more wisely, but it has been hit with criticism on Twitter from customers.
Laura Gibson wrote: “Our children are off school today because of a burst water main. That has nothing to do with consumption, careful as we are anyway.
Some areas of Kent and Sussex were left cut off or with very low water pressure since Sunday, forcing schools and businesses to shut.
A burst pipe, lack of rain and soaring temperatures have been blamed for the shortages as households across the region were warned to reduce the amount of water they use.
Tunbridge Wells, plus the villages of Biddenden and Staplehurst in Kent have all been hit, along with Rotherfield, Mayfield, Crowborough, and Wadhurst across the border in East Sussex.
Households in Tunbridge Wells were left without water from the early hours of yesterday (Wed) morning after a mains pipe burst.
Others in the Wadhurst area reported their going off on Monday.
Schools were forced to close and residents were bulk buying bottled water from supermarket shelves.
South East Water apologised to customers and said the situation overnight was "stable", saying water should only be used for essential reasons such as drinking, cooking and hygiene.
South East Water said on its website this afternoon: "We're sorry to our customers that have water supply issues.
"We're continuing to try and build up our treated water levels, so it's important to use water for essential purposes only."
Yesterday the utility firm said water was expected to be restored today, but the shortage continued as many are still reporting a lack of pressure despite the two-meter repair to the pipe being fixed.
Marianne Amos was without water for 11 days over Christmas and the problem has struck yet again.
She said: “I am actually livid we are still having water problems in this area when South East Water has had six months to fix the problem.
“They know this is an ongoing issue. Communication has been very poor, my road has signed up for the text alerts but people receive them at different times and we don’t know if it is a new issue or an ongoing one.
“I got a message this morning saying we had three water leaks, why it came this morning I don’t know, so I assume it was a new one.
Nadine Cowell, another Tunbridge Wells resident without water, added: “I’m so frustrated and it has had such an impact on the whole family and this morning had been very stressful indeed.
“It’s just really frustrating knowing you can’t get on with your everyday life.
“My 10-year-old daughter has hayfever and she woke up this morning with her eyes all clogged up and she just wanted to wash her face but we just had no means to.”
Yesterday South East Water released a poster asking people to use water more wisely, but it has been hit with criticism on Twitter from customers.
Laura Gibson wrote: “Our children are off school today because of a burst water main. That has nothing to do with consumption, careful as we are anyway.