Wendy's to Test , New AI Drive-Thru.
'The Guardian' reports that Wendy's is ready
to roll out an artificial-intelligence-powered
chatbot capable of taking customers' orders.
The "FreshAI" pilot program
is reportedly powered
by Google Cloud's AI software. .
The experimental pilot program
will launch next month in
the Columbus, Ohio, area.
According to Wendy's, the fast-food
chain is counting on the technology to
revolutionize the industry.
According to Wendy's, the fast-food
chain is counting on the technology to
revolutionize the industry.
By leveraging generative AI, Wendy’s seeks to take the complexity out of the ordering process so employees can focus on serving up fast, fresh-made, quality food and exceptional service, Wendy's, via statement.
'The Guardian' reports that
Wendy's is not the first fast-food
chain to pioneer AI technology.
'The Guardian' reports that
Wendy's is not the first fast-food
chain to pioneer AI technology.
In 2022, McDonald's opened a completely automated
location in Fort Worth, Texas, while deploying
AI-operated drive-thrus at locations around the country.
Meanwhile, other chains, including
Sonic and Popeyes also have their own
AI-driven solutions in the works.
Meanwhile, other chains, including
Sonic and Popeyes also have their own
AI-driven solutions in the works.
Similar to McDonald's, Wendy's has
said that it will still employ people to
monitor the AI-operated drive thru. .
Similar to McDonald's, Wendy's has
said that it will still employ people to
monitor the AI-operated drive thru. .
Despite this, 'The Guardian' points out that the application
of AI technology in the fast-food industry is expected
to stoke fears of humans losing jobs to robots.