Open All Hours S3/E1 • An Errand Boy By The Ear

There are protests when Arkwright is caught dragging Granville around by his ear. Arkwright's baffled when his customers get upset with his treatment of Granville and reasons that this is what errand boys are for, but the customers choose to differ and force Arkwright to improve his nephew's lot in life - which proves to be a struggle for the tight shopkeeper.