104 - Michele Butcher-Jones - Sticks and Stones will Break Bones, but Words Really Do Matter

You may not realize it but your words matter. They can make or break a sale, keep or lose relationships, can can have lasting affects on your future. They also matter every time you write an email, send out a text, or put them online. Stop using qualifiers and fillers, start being inclusive and setting expectations.

We will discuss what words work and do not work in a professional setting, ways to break the habits of toxic communication, and ways to grow in different ways of communication.