The Duke and Duchess of Cambridge visited the London Ambulance Service 111 control room in Croydon on Thursday to meet staff who have been taking NHS 111 calls from the public. Prince William and Kate spoke to staff members about how they are dealing with the increase in demand on the NHS 111 service during the coronavirus (COVID-19) outbreak. Report by Jonesia. Like us on Facebook at http://www.facebook.com/itn and follow us on Twitter at http://twitter.com/itn