Full version Customer Service Training 101: Quick and Easy Techniques That Get Great Results
- 5 years ago
https://restarming.blogspot.com/?book=0814416411
Paperback. Pub Date: October 2010 Pages: 224 in Publisher: Mcgraw-Hill Good the customer service was is On a given for any company that wants to survive in an ultra-competitive business landscape. But the truly a dominant companies in any industry have taken their service programs to new heights. providing truly exceptional customer experiences that build loyalty. create genuine relationships. and generate unparalleled word-of-mouth marketing. How do they do it How can you do it Customer Service Training 101 shows you how to equip your entire service team with the critical information and powerful techniques they need to handle both everyday service functions and extraordinary circumstances. Filled with step-by-step. interactive lessons that you can customize to fit your team s needs and learning styles. this superpractical guide shows how to ensure that service representati...
Paperback. Pub Date: October 2010 Pages: 224 in Publisher: Mcgraw-Hill Good the customer service was is On a given for any company that wants to survive in an ultra-competitive business landscape. But the truly a dominant companies in any industry have taken their service programs to new heights. providing truly exceptional customer experiences that build loyalty. create genuine relationships. and generate unparalleled word-of-mouth marketing. How do they do it How can you do it Customer Service Training 101 shows you how to equip your entire service team with the critical information and powerful techniques they need to handle both everyday service functions and extraordinary circumstances. Filled with step-by-step. interactive lessons that you can customize to fit your team s needs and learning styles. this superpractical guide shows how to ensure that service representati...