Customer Satisfaction Index Reveals Top and Lowest Ranking Airlines
- 8 years ago
The 2016 Travel Report from the American Customer Satisfaction Index reveals the top and lowest ranking airlines.
Flying the nation’s major airlines has, for many, been a fairly unpleasant experience in recent years, but it appears things are finally looking up, reports Mashable.
The 2016 Travel Report from the American Customer Satisfaction Index reveals that overall, people are happier with airlines than they have been in a couple of decades.
Southwest Airlines and JetBlue, with an 80% rating each, tie for first place.
Not far behind is Alaska Airlines at 77%.
American Airlines pulled in a 72% satisfac
Flying the nation’s major airlines has, for many, been a fairly unpleasant experience in recent years, but it appears things are finally looking up, reports Mashable.
The 2016 Travel Report from the American Customer Satisfaction Index reveals that overall, people are happier with airlines than they have been in a couple of decades.
Southwest Airlines and JetBlue, with an 80% rating each, tie for first place.
Not far behind is Alaska Airlines at 77%.
American Airlines pulled in a 72% satisfac