Uber Using Smartphone Gyrometer Data To Monitor Speeding Drivers

  • 8 years ago
We’ve all been in an Uber where the driver seems to be in a little bit more of a hurry than need be.
Once you hop out of the Uber and complete the ride, you’re left with the app asking you how you’d rate your experience.
In order to get the lowdown, Uber announced today that it has been running a pilot program that uses drivers’ smartphone gyrometer data to gather information about rides.
Whether it’s checking to see if the driver is checking his phone too much during the ride or it’s measuring how fast the driver is going, Uber believes that this move can help them assess which of their drivers are being rated fairly and which ones may be getting a bad rap.
If the rating is low, we ask why.
It might be that a driver is unhappy about an unruly rider.
Or a rider is worried that her driver was going too fast.
Either way, we need to check what actually happened.
Mostly it’s about talking to both sides.
But increasingly technology can help get to the truth.

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