No one was happy about Uber's surge pricing on New Year's Eve

  • 8 years ago
Many Uber riders had more to worry about on New Year's morning than a hangover - namely a bill for a late-night ride that might have totaled as much as hundreds of dollars.
Complaining about Uber's exorbitant surge pricing has become something of a New Year's tradition, alongside champagne and fireworks.
And despite plenty of advance warning from Uber to its drivers, the next day habitually brings a flood of social media posts from angry riders accusing the company of "price gouging" and breaking the bank for people who are just trying to get home safe after a night of drinking.
The company released a blog post with tips on avoiding exorbitant fares weeks beforehand, sent out a warning push notification through its app that night and, as it always does, made its riders sign off on the surge pricing within the app before accepting the ride.

Recommended